1. Introduction

These terms govern your use of our websites (the “site”), whether as a registered user or as a guest. Please read them carefully before using the site. By using the site, you accept these terms and agree to comply with them. If you do not accept them, please do not use the site.

These terms cover use of the website only. They do not govern any medical, travel, or facilitation service we may arrange for you. Any such service is set out in a separate written agreement provided to you before you commit to it.

2. About Us

This site is operated by Global Medical AG a company incorporated in Switzerland.

• Registered office: Dorfstrasse 49, 8037 Zurich, Switzerland.
• VAT number: CHE-196.707.609.
• Contact: [email protected]
• Phone number: +41 44 555 3 444

3. Who We Are and What We Do

Global Medical Care is a facilitator. We arrange and coordinate introductions between clients and independent partner clinics, hospitals, and surgeons. We are not a clinic, a hospital, or a healthcare provider. We do not employ the medical professionals you may be introduced to, and we do not provide medical treatment, diagnosis, or medical advice. All clinical care is provided by independent partner providers, under their own professional responsibility and under their own separate agreement with you.

Nothing on this site is medical advice, and nothing on it should be relied on as medical advice. Information on the site is general in nature, may not apply to your circumstances, and may be out of date. Always consult a qualified medical professional before making any decision about treatment. To the extent permitted by law, we exclude responsibility for any reliance placed on website content.

4. Use of the Site

You have permission for temporary use of the site. We may change, suspend, or withdraw all or part of the site at any time, and we are not liable to you if we do so. You must keep confidential any identification codes, passwords, or other security information issued to or chosen by you. If we reasonably believe you have failed to keep this information confidential, we may disable it. If you allow anyone else to use the site, you must ensure they read and follow these terms. You must use the site only as permitted by law and by these terms; if you do not, we may suspend or end your use.

We follow our Privacy Policy when handling information about you. Please read our Privacy Policy, available on the site. By using the site, you confirm that any information you provide is accurate.

5. Information You Submit to Us

If you send us information through the site — for example through an enquiry or contact form, or any document, image, or health information you choose to share — we treat it as confidential. We use it only to respond to you and, where relevant, to arrange the service you have requested. We handle personal data, including health-related data (which is sensitive personal data), in accordance with our Privacy Policy and applicable data protection law. We do not treat information you submit as non-confidential, and we do not publish, license, or share it for unrelated purposes. Please do not submit any material that you do not have the right to share.

6. Reviews and Testimonials

Where we display ratings or reviews from third-party platforms (such as Google or Trustpilot), these are published by those platforms and reflect the views of the individuals who wrote them, not ours. Where we publish testimonials, written quotations, or videos from clients, these describe the personal experience of the individual concerned, are shared with that individual’s consent, and are not a promise or guarantee that anyone else will have the same experience or result. Medical results vary from person to person.

7. Intellectual Property Rights

We are the owner or licensee of the intellectual property rights in the site and in the material published on it. These rights are protected by law. You may print one copy and download extracts of any page for your personal, non-commercial reference. You must not modify the material, or use any illustration, video, audio, or photograph separately from the accompanying text, and you must not use any part of the site for commercial purposes without a licence from us. If you breach these terms, your right to use the site ends, and you must destroy or return any copies you have made.

8. Our Responsibility to You

We do not warrant that the content on the site is accurate, complete, or current, and the site is provided “as is.” To the fullest extent permitted by law, we exclude liability for any loss or damage arising from your use of, or inability to use, the site, or from reliance on any content on it — including loss of income, profit, business, data, contracts, goodwill, or anticipated savings.

Nothing in these terms excludes or limits our liability where it would be unlawful to exclude or limit it. In particular, and consistent with Swiss law, we do not exclude or limit our liability for unlawful intent or gross negligence, for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation.

9. Acceptable Use of the Site

You must not use the site to:

• break any applicable law or regulation;
• do anything fraudulent or with a fraudulent effect;
• harm or attempt to harm minors;
• send, knowingly receive, upload, or transmit any material that is unlawful, defamatory, obscene, offensive, harassing, or that infringes anyone’s intellectual property or privacy;
• impersonate any person or misrepresent your identity or affiliation;
• send unsolicited advertising or promotional material (spam);
• transmit any data or material that is technologically harmful (for example viruses, worms, or Trojans);
• copy, reproduce, or resell any part of the site except as permitted by these terms; or
• interfere with, damage, or attempt to gain unauthorised access to the site, our servers, or any connected network, equipment, or database.

We may take whatever steps we consider appropriate if you breach this section, including removing material, issuing a warning, suspending or ending your use of the site, taking legal action, and, where required, reporting the matter to the relevant authorities and cooperating with them.

10. Viruses and Security

We do not guarantee that the site is free from viruses or other harmful material, and we are not liable for loss or damage caused by material that is technologically harmful and that infects your equipment through your use of the site. You must not misuse the site by knowingly introducing harmful material or attempting to gain unauthorised access to it.

11. Links

You may link to our homepage provided you do so fairly and lawfully and do not suggest any endorsement or association that does not exist. We may withdraw this permission at any time. Where the site contains links to other websites, these are provided for information only; we do not control or accept responsibility for those sites or for any loss arising from your use of them.

12. Changes to These Terms

We may revise these terms from time to time. Please check this page periodically, as the version in force when you use the site applies to you. Continued use of the site after a change means you accept the revised terms.

13. Governing Law and Jurisdiction

These terms, their subject matter, and any dispute or claim arising out of or in connection with them or with your use of the site, are governed by Swiss law. The courts of Zurich, Switzerland have exclusive jurisdiction. These terms are written in English, and the English version prevails.

14. Contact Us

Please contact us at [email protected] about any issue relating to the site.