Frequently Asked Questions

Global Medical Care carefully chooses for you the best hospitals around the world. In order to be selected by Global Medical Care a hospital needs to meet the following criteria:

• Be evaluated, reviewed and accredited by leading international associations (JCI, TUV, TEMOS)
• Must provide a multi-disciplinary medical service.
• Patients can obtain consultations for any number of sought-after and popular treatments.
• Have in-house patient relationship managers speaking your language
• Always be first in adopting providing newest technologies
• Employ a pool of recognized and/or highly trained and experienced doctors or surgeons
• Be accountable and adhering to a highly developed ethics and respectful of patient rights
• All partner hospitals have been personally visited by our expert team and must score at least 9 out of 10 based on our own stringent evaluation criteria

Global Medical Care carefully selects the best surgeons in its network of partner hospitals to ensure the highest quality of treatments and patient safety. We perform suitability reviews for all the surgeons working with GMC and only select those with degrees from top medical schools, and are specialists in their respective medical fields, experienced in treating international patients and recognized by international professional associations. Many of the doctors you will meet have previously worked in hospitals in the USA, UK, Germany, and Switzerland or continue to travel internationally for ongoing expert medical training. All doctors serving Global Medical Care patients:

• Had a very high-quality medical training: studied/worked in a Western countries know for their high medical standards
• Have achieved a high-level academic title and committed to continuous learning of new techniques, treatments, and technologies
• Have extensive experience:
  • Minimum 10 years clinical experience,
  • Performs at least 300 successful operations/year in their respective field,
  • Possess the highest success rates in their field.
• Are members of internationally recognized associations on their field of expertise
• Have very high patient satisfaction rate (>4.5/5) during the past 3 years
• Were personally selected by our medical consultants after onsite inspection and interview

To illustrate the above, experienced dental surgeons, as opposed to standard dentists who solely qualified in dental implants, perform our dental implants operations.

Yes, you can. But in this case, you will NOT

• Benefit from Global Medical Care negotiating power, with the risk of having to pay more for less.
• Have a Swiss company supporting you and dealing with all the hassles related to trip preparations and who will defend your rights in the eventuality that such measures would be deemed necessary.
• The peace of mind that will allow you to sit back and relax without the need to search for suitable doctors and medical establishments who are often focused on their marketing narrative.
• Benefit from Swiss Income tax advantages, as you will be making your payment outside Switzerland.

Yes.

• If you want to delay your treatment we will keep your payments and use them whenever you ready for the treatment you have requested.
• If you want to cancel your treatment completely and inform us 10 days prior to your operation, you will be fully refunded except bank transfer fees and credit card commissions (if paid by credit card).
• If you want to cancel your treatment completely and inform us less than 10 days prior to your operation, but before traveling, you will be refunded less a 15% last-minute cancelation fee, bank transfer fees, and credit card commissions (if paid by credit card).
• If you want to cancel your treatment completely and inform us after you arrived at the hospital and visited your doctor, without any medical reasons identified by your doctor, you will be refunded less 30% last-minute cancelation fee, doctor visit fee, fees of any medical test/examinations done, hotel and transfer fees, bank transfer fees and credit card commissions (if paid by credit card) are charged.

GMC experts are scanning the European Continent to identify and obtain the highest price-quality ratio at most affordable rates without compromising treatment quality of patient safety. To provide you this service we carefully make our selections on the following basis:

• Country selection: GMC select countries where the cost of living and services are inferior to those prevalent in Switzerland. We target countries having 60 or lover cost of living index based on OECD studies. This ensures that everyone who will treat and look after you (your surgeon, other health care professionals, even your driver) will relative to his country of residence, be highly paid yet significantly less than Switzerland. Rents paid are very low compared to rental levels found in Switzerland. In this manner, we ensure that you pay only for the service you receive avoiding lifestyle premiums usually associated with medical costs in many countries.
• Hospital selection: GMC only works with internationally accredited large hospitals situated in large metropolitan areas. Since these hospitals are designed to serve a large volume of patients flying in from all around the world, they can comfortably invest in the newest technologies; yet offer the best service at affordable rates.
• Extensive negotiation: Due to the size of GMC’s operation, we can negotiate the most attractive and competitive rates, exclusive add-ons (like free hotel-hospital transfers, longer guarantees, etc.) and ensure uncompromising patient rights (i.e. changing or selecting your doctor).

These benefits of our extensive pan-European research offer you the highest quality at a much more affordable rate than in your country of residence.

There will be a small additional cost to your packages due to the hotel and transfer costs.

Yes. Like all hospitals in the GMC network, we visited all the hotels we propose and vouch for their quality and service level.

Yes. But depending on where you want to stay, transfer costs may increase.

We created a pool of hotels to ensure that we can provide you the best accommodation whenever you want at attractive pre-set prices. Therefore to keep our promise, we have to retain the flexibility to use any of the mentioned hotels in the pool. We will, of course, take your request into account, but we cannot promise it.